Your Safety and Career Growth Matter

We support you before boarding, onboard, and after your contract — with fair processes, clear guidance, and MLC 2006-aligned welfare.

Before Boarding

  • STCW & ENG1 guidance
  • Document checklist & verification
  • Readiness coaching & expectations

Onboard

  • Wellbeing & welfare resources
  • 24/7 incident reporting channel
  • Ongoing check-ins with our team

After Contract

  • Feedback & debrief
  • Renewal or next-assignment planning
  • Career development advice

Welfare & Training Resources

Practical links and guidance to help you prepare and stay safe.

Document Checklist

Passport, Seaman’s Book (if applicable), STCW certificates, ENG1 medical, references, and police clearance.

View compliance docs

Training & Certification

Understand STCW Basic Safety, medicals (ENG1), and flag-state requirements for your role.

Flag requirements

Travel & Joining

We or our partners assist with joining instructions, tickets, visas, and meet-and-assist where required.

Get help

Wellbeing Support

Mental health, communication at sea, and family liaison resources when needed.

See FAQs

Complaint & Grievance Procedure

1
Report promptly
If safe to do so, report to your shipboard supervisor or HR/OH immediately.
2
Contact us
Notify our team so we can support escalation and welfare needs.
3
Escalate formally
We help you file through the ship operator’s procedure, following MLC 2006.
4
Follow-up & resolution
We track outcomes and ensure no retaliation, with continued support.
Emergency helpline (24/7): +44 (0)7777 463515
General contact: Contact form
We do not charge seafarers recruitment fees. We uphold equal opportunity and MLC 2006 protections.

Frequently Asked Questions

Do you charge candidates any placement fees?
No. In line with MLC 2006, we do not charge seafarers recruitment or placement fees.
What documents should I prepare?
Passport, STCW Basic Safety, ENG1 medical certificate, police clearance, references, and any role-specific licenses.
How do I report a welfare concern onboard?
Use shipboard channels first if safe. Also contact our helpline and email above — we’ll support and escalate appropriately.
Can you help with training or certificate guidance?
Yes — we’ll guide you on required certificates and refer you to approved training providers.

Ready to sail?

Apply to our cruise-ready pool. We respond within 48–72 hours.